Waiting on UD

So I have been waiting on my Peterson SPA subset auto redemption for about 6 months now, and I must say, I am getting restless. Here is why:

1) All of Peterson's recent UD autos have been re-dumb-tions
2) The gold version of the card I am waiting on was packed out on release
3) This card cost a lot in trade
4) I thought there was a 45 day policy
5) I have had problems before with UD redemptions

You may be wondering why I just didnt contact Customer Service and see what's up. Well I did, but I have the feeling that UD tells their reps to keep a draft email saved in their inbox that they churn out upon receipt of a complaint. The whole thing seems copied and pasted. Thats frustrating, and I would much rather hear that All Day is being lazy and not sending back your cards than, "Upper Deck is currently revamping its replacement program. Unfortunately, due to the changes coming up, we are unable to process a replacement request immediately. We apologize for any inconvenience and invite you to contact us again in the last week of August if you then wish to proceed with replacement."

Random Thought: Does anyone else wonder if these players have closets full of boxes from manufacturers that contain thousands of unsigned cards waiting to be done? I could imagine them using the boxes as a footrest for the TV or even a little house for the dogs.

Lets crack the whip people, the season is around the corner.